I find this application really well done, but I think contact management is missing:
First, if a contact appears on multiple gateways, I would like to gather them under the same name.
Then, it would be good for the name to be changed, being a multiple account name or the name of a single contact, as I sometimes don’t remember that duck_tape_222%server@jabb.er is in fact John Smith, especially when there are 200 of these.
Other than that, keep up the good work, this is really promising, and already well done compared to a lot of other competitors (that all lack this contact management either).
