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SRV records not finding conference.chat.nnnn.com service.
Posted: 17 May 2011 04:17 AM   [ Ignore ]
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Joined  2011-03-23

In trying to shorten our chat URL and make it identical to our email addresses, I set up the SRV records for Jabber:
_jabber._tcp
_jabber._udp
_stun.tcp
_xmpp-client._tcp
_xmpp-client._udp
_xmpp-server._tcp
_xmpp-server._udp

Now it seems that when I use our domain nnnn.com instead of chat.nnnn.com, our permanent chatrooms do not appear under Group Chat -> ‘+’ -> ‘Available Services’ like they did before.

The only thing that is there now is ‘Enter manually’. I would assume this is a dns or SRV record problem if my PC-based chat clients did not pick it up just fine.

This is not a huge problem but, it would be nice to understand whether this is a bug in OneTeam or a mistake in my DNS… I’d appreciate any advice, thanks!

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Posted: 17 May 2011 03:39 PM   [ Ignore ]   [ # 1 ]
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Total Posts:  171
Joined  2009-06-23

Can you please privately send us your DNS config so that we can check this up with you?

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