ProcessOne Discussion Forums | invalid password -- how to reset???

invalid password—how to reset???

frothandpeppy

Posted: 02 June 2011 02:41 AM

[ Ignore ]

Newbie

Total Posts: 4

Joined 2011-06-02

Hello,

My OneTeam client on the iPAD is asking me to re-log in and my password won’t work. There seems to be no option to reset a password? I have no idea why it will no longer take my old password…

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Nicolas Vérité

Posted: 06 June 2011 09:20 AM

[ Ignore ] [ # 1 ]

Administrator

Total Posts: 168

Joined 2009-06-23

What version are you running?

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frothandpeppy

Posted: 07 June 2011 03:15 AM

[ Ignore ] [ # 2 ]

Newbie

Total Posts: 4

Joined 2011-06-02

I am using 4.0.2(.841)

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Nicolas Vérité

Posted: 07 June 2011 08:48 AM

[ Ignore ] [ # 3 ]

Administrator

Total Posts: 168

Joined 2009-06-23

Can you please re-enter your password? On what server have you got your account?

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frothandpeppy

Posted: 07 June 2011 12:17 PM

[ Ignore ] [ # 4 ]

Newbie

Total Posts: 4

Joined 2011-06-02

At this point, I’m no longer sure what my password is as I’ve tried so many combinations…. is there a way to reset it? This would be best -

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Nicolas Vérité

Posted: 07 June 2011 04:13 PM

[ Ignore ] [ # 5 ]

Administrator

Total Posts: 168

Joined 2009-06-23

On what server have you got your account?

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frothandpeppy

Posted: 07 June 2011 04:25 PM

[ Ignore ] [ # 6 ]

Newbie

Total Posts: 4

Joined 2011-06-02

can I email you this directly?

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Nicolas Vérité

Posted: 07 June 2011 04:56 PM

[ Ignore ] [ # 7 ]

Administrator

Total Posts: 168

Joined 2009-06-23

Sure.

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‹‹ Invalid Jabber-ID or password can not join my xmpp server ››