Simply put, instant messaging is a means of communicating with colleagues, business contacts, family and friends in real-time via computer. Messages are typed and then dispatched instantly over the Internet.
In many ways, instant messaging addresses the shortcomings of email.
Instant messaging can be deployed in a variety of different ways to both improve internal and external communications. Rather than replacing email, it provides another, more spontaneous means of exchanging information and keeping in touch.
Instant messaging can be used to:
We offer packaged and customised solutions comprising all of the server-side and client-side technology necessary to create valuable new instant messaging applications.
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ProcessOne has many years experience of delivering instant messaging solutions for companies across a broad cross-section of industries.
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