Strategic Guides

March 30, 2010
Strategic Guide: The Interpersonal Web

Instant messaging has grown so rapidly in popularity and usage that it is shaping the next era in the evolution of the Internet. This Strategic Guide explains how demand for more real-time communication and personalised content is leading to the emergence of the Interpersonal Web.

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November 06, 2009
Strategic Guide: Instant Messaging and Security

ProcessOne releases its Strategic Guide on Instant Messaging Security. It focuses on the impact of Instant Messaging on businesses, explore possible security risks of Instant Messaging usage and give advices on how to mitigate them.

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February 04, 2009
Lack of education restricts growth of mobile instant messaging

As survey reveals growing user frustration with text messaging

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July 10, 2008
Majority of UK businesses miss out on instant messaging benefits because of security fears

74% say IM could provide collaboration benefits, yet 72% ban it because of security concerns.

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June 23, 2008
Upcoming research on UK businesses, instant messaging and security

Upcoming research from instant messaging experts, ProcessOne, reveals that 72% of UK businesses have banned the use of public instant messaging (IM) software, such as MSN, AIM and Yahoo!, because of security fears.

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