Getting started with instant messaging is easier than you might think

Even if instant messaging is completely new to your organisation, it needn’t be difficult to get started. ProcessOne offers a range of customised services, hosted solutions and product development packages that help companies to derive tangible business value from the use of instant messaging, as quickly as possible. For organisations that have existing instant messaging systems or ambitious ideas of their own, ProcessOne can provide bespoke solutions and expert consulting services.

Through the use of our solutions and services, organisations of all sizes can use instant messaging to:

• Collaborate more effectively internally, improve communications between dispersed employees and increase the productivity of work groups
• Connect with customers more successfully on the company web site, decrease the number of abandoned baskets, encourage repeat visits and build successful e-communities
• Innovate and create a distinct business advantage, by developing customised instant messaging solutions

Our solutions and services include:

• Hosted instant messaging services, enabling small work groups of just five people or large enterprises of many thousands of people to start using instant messaging quickly. There is no upfront investment in developing systems; all you need to get going is a domain name.
• A fixed cost package of technology and servicesthat includes everything companies need to add an instant messaging capability to their web site.
• A modern and versatile instant messaging application, that is accessible from any PC via an Internet browser and runs on iPhones, iPads and other mobile devices.
• Custom services for designing, developing, implementing and supporting bespoke instant messaging systems. With strong technology expertise and experience, our consultants can help companies deploy new systems or upgrade existing ones.