Internet sales are increasing globally year upon year, but organisations have to work hard to secure their share of this lucrative market. Instant messaging can be an effective way to attract and retain visitors on your site, whether you are selling products and services or operating a social network.
By introducing instant messaging to a web site, organisations can:
ProcessOne offers a packaged solution that brings together everything that companies need to launch instant messaging on their web sites. Available for an annual subscription fee, it provides a truly cost effective way for companies to acquire instant messaging capabilities.
Called IMconnect, this package includes:
The initial package is suitable for up to 1000 simultaneous users. However, as the ejabberd server is highly scalable, the system can be easily expanded to accommodate larger numbers. There are several additional options that can be purchased, depending on requirements, and these include an instant messaging client based on Firefox, a multi-user chat administration console and desktop licenses.
All our solutions are built using ejabberd technology and it is precisely this platform that gives our systems their reliability and scalability.
Find out about the difference that ejabberd makes
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MLB.com – the ‘home’ of major league baseball – wanted to add instant messaging to its web site to help it attract and retain fans online for longer. ProcessOne helped it develop an innovative instant messaging capability that meets its requirements 110%.
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