Every new connection is a new business opportunity

Internet sales are increasing globally year upon year, but organisations have to work hard to secure their share of this lucrative market. Instant messaging can be an effective way to attract and retain visitors on your site, whether you are selling products and services or operating a social network.

By introducing instant messaging to a web site, organisations can:

• Establish successful online communities and enhance social networking sites
• Communicate more cost-effectively with customers via a web site
• Provide pre-sales advice in real-time, precisely when customers are making online buying decisions to reduce the number of ‘no sales’

ProcessOne offers a packaged solution that brings together everything that companies need to launch instant messaging on their web sites. Available for an annual subscription fee, it provides a truly cost effective way for companies to acquire instant messaging capabilities.

Called IMconnect, this package includes:

• A ProcessOne Instant Messaging Server, based on the ejabberd platform
• OneTeam, a Firefox browser based chat client
• TeamLeader, a supervision and monitoring tool with system overview dashboard and alerts, for easy system management
• Gateways for Microsoft MSN, Yahoo!, AOL, ICQ
• Multi-users chat capability
• Web-based multi-users chat client
• Web-based in-browser file-transfer features that allow users to share documents while they chat
• A web site integration kit
• Help desk support from ProcessOne

The initial package is suitable for up to 1000 simultaneous users. However, as the ejabberd server is highly scalable, the system can be easily expanded to accommodate larger numbers. There are several additional options that can be purchased, depending on requirements, and these include an instant messaging client based on Firefox, a multi-user chat administration console and desktop licenses.

Please contact us for pricing information