IMgateways: opening the barriers between different instant messaging networks

ProcessOne’s IMgateways make it possible for you to communicate with users of different instant messaging networks – such as Yahoo and Windows Live Messenger – without leaving your corporate instant messaging solution.

The gateways are ideal for businesses that have an existing XMPP-based instant messaging server and want to be able to communicate more easily with external partners, suppliers and customers. Employees have the convenience of being able to use a single instant messaging client to connect to multiple networks, and all communications pass via the central server. The gateways therefore give organisations the ability to better control all instant messaging communications and ensure that all messages follow the same corporate policy.

Suitable for use with any XMPP-based client, IMgateways are available to support the major instant messaging networks, including AIM, ICQ, Gtalk, Twitter, Windows Live Messenger (formerly MSN Messenger) and Yahoo Instant Messenger.

Features of IMgateways include:

• Retrieve and merge contact lists – Users can manage all their contacts in one place.
• Add new contacts – Users can add new contacts very easily through the gateway.
• One to one chat – Individuals can have instant communications, regardless of which network they are registered with.
• Support for presence and status messages – Users can see who is available to chat and who isn’t.
• Block list support for Windows Live Messenger – Undesired contacts can be blocked from sending messages.
• Support for Nickname and Avatar – Users can retrieve and display their customised contacts lists (personal name and picture).
• Supervision console – Organisations can use ProcessOne’s supervision console TeamLeader to support and manage use of IMgateways.

IMgateways are highly scalable and robust and have been successfully deployed in very large systems. They are supplied with full installation documentation and a one-year maintenance subscription with ProcessOne.

For more details, contact ProcessOne