> ## Content Index
> Fetch the complete content index at: https://www.process-one.net/llms.txt
> Use this file to discover other available public pages before exploring further.

# Real-time Enterprise Issue #4
- URL: https://www.process-one.net/blog/real-time-enterprise-issue-4/
- Published: 2017-10-30T09:32:00.000Z
- Updated: 2024-09-19T08:33:04.000Z
- Author: ProcessOne

Here are the articles concerning business aspects of real-time enterprise we found interesting in Issue #4\. To receive this newsletter straight in your inbox on the day it’s published, [subscribe here](https://www.process-one.net/en/xmpp%5Fradar/).

### [AOL is shutting down AIM, its iconic instant messaging service](https://www.vox.com/culture/2017/10/6/16438256/aol-aim-instant-messaging-shutting-down?ref=process-one.net)

AOL is shutting down its instant messaging service. For ’90s kids, AOL Instant Messenger, or AIM, was texting and Facebook and Gchat and Twitter DMs all rolled into one.

### [Slack valued at $5 billion following massive investment](https://money.cnn.com/2017/09/18/technology/startups/slack-5-billion-valuation-softbank/index.html?ref=process-one.net)

Slack has secured significant new investment money that’s boosted its valuation to $5.1 billion. The workplace instant-messaging service confirmed Monday it raised $250 million from Japanese firm SoftBank.

### [WhatsApp runs pilots with businesses in India to monetise its services](https://www.business-standard.com/article/companies/whatsapp-runs-pilots-in-india-to-make-money-by-charging-firms-for-services-117090600445%5F1.html?ref=process-one.net)

Instant messaging platform WhatsApp has outlined its two-pronged approach to help businesses reach out to customers through its service and is running pilots with several mid-sized companies in India, its largest market globally.

### [China blocks instant messaging service WhatsApp](https://economictimes.indiatimes.com/tech/internet/china-blocks-instant-messaging-service-whatsapp-reports/articleshow/60836132.cms?ref=process-one.net)

The Open Observatory of Network Interference (OONI), a global observation network for detecting censorship, surveillance and traffic manipulation, suggested on Monday night that Chinese internet service providers started blocking access to WhatsApp on September 23.

### [China’s top messaging app is back online in Russia](https://money.cnn.com/2017/05/11/technology/russia-wechat-tencent-china-unblocked/index.html?ref=process-one.net)

Back in May, China’s biggest messaging app has been unblocked in Russia. Access to WeChat was restored by Russian authorities nearly a week after the app was taken offline for running afoul of the country’s information laws.

### [What messaging means for the future of customer care](https://techcrunch.com/2017/09/01/what-messaging-means-for-the-future-of-customer-care/?ref=process-one.net)

According to a Facebook-commissioned study by Nielsen, 56% of people surveyed would rather message a business than call customer service, and 67% expect to message businesses even more over the next two years.

### [What will be the future of messaging apps?](https://thenextweb.com/contributors/2017/09/01/will-future-messaging-apps/?ref=process-one.net)

It is the year 2017 and we carry the future with us in our pocket – that is a simple and sleek mobile device. Texting is one of the most common activities that are performed in a smart phone.