IDC: Instant messaging to overtake email in business
Posted by ProcessOne on July 07, 2008According to IDC, instant messaging is set to overtake email as the preferred form of business communication by the second half of 2010.
The research shows that what they call the Hyper-connected have already adopted instant messaging as their primary channel for communication and will be driving instant messaging in the corporate world to the mass effect.
This trend will place instant messaging at the heart of the enterprise communication channels. You can thus expect the focus of the leading instant messaging platform to become security, compliance, robustness and ability to federate with the external world.
A good coverage of IDC research is available from Computerworld UK: IM to overtake email in business claims IDC.
Information to share?
If you have any reports or materials on instant messaging that you would like to publish on the IMtrends web site, please let us know.
Contact us with full details
Search or add an XMPP domain
Have you ever wondered which server software an instant messaging domain is using? Would you like your domain to be counted in the XMPP federation?
Click here to use our search engine