Pioneering the Future of Messaging
What is ProcessOne?
ProcessOne is the enterprise messaging infrastructure company behind ejabberd, the battle-tested platform that powered WhatsApp's growth to billions of users.
We provide scalable, multi-protocol messaging solutions for businesses needing reliable real-time communication at any scale.
Founded: 1999
Specialty: Messaging at scale (1M to 1B+ users)
Deployment: On-premise & Cloud

We love scale...
... very large scale
It’s true—our code powers the WhatsApp messaging platform, enabling conversations between over a billion users worldwide.
We specialize in large-scale, critical, and highly custom projects, leveraging ejabberd as the core building block for tailored solutions. For companies looking to scale without the complexity of managing real-time services, our fluux platform offers a standard, off-the-shelf managed ejabberd solution designed to make scaling effortless.
When to Choose ProcessOne
✓ Scale Requirements: You need to handle 1M+ concurrent connections
✓ Data Sovereignty: You require on-premise deployment for compliance
✓ Cost Predictability: You want fixed infrastructure costs, not per-message or per-user pricing
✓ Protocol Flexibility: You need XMPP, Matrix, MQTT, and SIP in one platform
✓ Proven Reliability: You can't afford downtime (99.999% uptime SLA)
Build on Open Messaging Standards with our Open Source code
We believe in building on open standards, giving you full control over your stack and the ability to own your data. Our open-source platform, ejabberd, supports a wide range of protocols, offering you flexibility and transparency in your messaging solutions:
- XMPP (eXtensible Messaging and Presence Protocol): Perfect for enterprise chat, presence, and real-time collaboration.
- MQTT (Message Queuing Telemetry Transport): Ideal for IoT device communication and telemetry at scale.
- Session Initiation Protocol (SIP): Voice and video calling integration for unified communications.
- Matrix: Federated messaging for decentralized architectures.
- STUN/TURN: Essential tools that enable seamless voice and video connections between parties.
Proven Track Record
- 2 Billion+ users served across all deployments
- 2 Million concurrent connections on a single node
- 99.999% uptime SLA for large enterprise customers
- 25+ years of messaging expertise since 1999, served by a team of messaging veterans
- Top deployments: WhatsApp, Riot Games, BBC, Nintendo, Orange, ...

Contact
Headquarters
4, rue Pétrelle
75009 Paris
France
✉️ contact@process-one.net