Arc International: 12,000 employees, one migration, zero disruption.
Arc International is the world leader in tableware. Brands like Luminarc, Pyrex, and Cristal d'Arques Paris. 12,000 employees worldwide. In 2004 they pioneered corporate instant messaging, but the proprietary costs were high.
Philippe Taverne, systems and networks manager, explains: "We had used open source software very successfully for several years, and this encouraged us to look for an open source solution for instant messaging."
ProcessOne deployed ejabberd across Arc International's global infrastructure. The results were immediate: lower total cost of ownership, reduced telephone bills, zero disruption. The system has been running ever since, serving employees from Ireland to the Philippines.