Enterprise

Your messaging infrastructure. Fully under your control.

Governments, regulated industries, and global enterprises that cannot afford to depend on third-party platforms for critical communications. Deploy on-premise or in your private cloud. Auditable. Compliant. Zero dependency on any hyperscaler.

From a 12,000-employee manufacturer replacing expensive proprietary IM to La Poste processing millions of parcel-tracking events per day. ProcessOne has been helping organizations take control of their communications since 1999.

Every organization that relies on a third-party messaging platform is one policy change, one acquisition, or one outage away from losing access to its critical communications. Sovereignty is not a luxury. It is an operational necessity.
Full data sovereignty
Compliance-ready
European company
25+ years of uptime

Arc International: 12,000 employees, one migration, zero disruption.

Arc International is the world leader in tableware. Brands like Luminarc, Pyrex, and Cristal d'Arques Paris. 12,000 employees worldwide. In 2004 they pioneered corporate instant messaging, but the proprietary costs were high.

Philippe Taverne, systems and networks manager, explains: "We had used open source software very successfully for several years, and this encouraged us to look for an open source solution for instant messaging."

ProcessOne deployed ejabberd across Arc International's global infrastructure. The results were immediate: lower total cost of ownership, reduced telephone bills, zero disruption. The system has been running ever since, serving employees from Ireland to the Philippines.

Built for organizations that cannot afford to fail.

Colissimo / La Poste: millions of parcels, zero downtime

Colissimo processes millions of events per day from high-speed parcel sorters, with bidirectional communication. We built the core service in Go, processing Kafka events in real time, deployed on Kubernetes. Proof of concept to production in 6 months. The system has been running with zero downtime during service hours ever since.

Atos: messaging for 74,000 employees across 48 countries

Atos is an international IT services company with 74,000 employees in 48 countries, serving clients across manufacturing, retail, public sector, health, financial services, telecoms, media, energy, and utilities. ProcessOne assisted Atos during several instant communication projects, bringing deep technology expertise and industry knowledge to some of the most complex enterprise messaging deployments in Europe.

Finance & Insurance

MiFID II, DORA, and SOX-compliant messaging with complete message archiving. Full e-discovery support and tamper-proof audit logs. Trusted by American Express, Genworth Financial, and Chicago Market Exchange.

Government & Defense

Air-gapped deployments, classified network compatibility, national data sovereignty. Trusted by administrations and defense agencies across Europe, including the Prime Ministry and Gendarmerie Nationale.

Trusted across regulated industries.

Banking & Finance

American Express, Genworth Financial, Chicago Market Exchange

Government

Prime Ministry, Gendarmerie Nationale

Choose the edition that fits your organization.

ejabberd Community Server Free · Open source

The full power of ejabberd, free and open-source under GPLv2. Self-hosted, community-supported, and continuously updated. Deploy anywhere: bare metal, VMs, Docker, or Kubernetes. The starting point for any sovereign messaging deployment.

Download ejabberd →

ejabberd Business Edition Enterprise

Long-Term Support releases, dedicated enterprise SLA, priority security patches, and direct access to the ProcessOne engineering team. For organizations where downtime has real operational, legal, and reputational cost.

Starting at 16 000 €/year for a 2-node cluster

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Fluux SaaS

All the power of ejabberd, without the infrastructure overhead. ProcessOne manages the platform so your team focuses on your mission. Full API access, custom domains, and direct support from our team.

Starting at 200 €/month

Start on Fluux →

Compare all editions in detail →

Supporting you for the long term.

Consulting

Expert guidance to design your messaging architecture from engineers who have deployed at scale for governments, banks, and healthcare systems. We know the pitfalls, and how to avoid them.

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Custom Development

Protocol extensions, custom ejabberd modules, integration with your existing identity and compliance infrastructure. We build what the standard product does not cover, to your specification.

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Benchmark & Tuning

Large-scale performance testing under realistic load before you go live. Identify bottlenecks, validate your capacity model, and make sure your infrastructure holds exactly when it matters most.

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Let's talk about your infrastructure needs.

Arc International, Colissimo, Atos, American Express, and government agencies across Europe already trust ProcessOne. Our team has been helping organizations deploy sovereign messaging infrastructure since 1999. We will help you find the right architecture for your constraints.

ProcessOne, Paris, France