Healthcare

Healthcare messaging that puts compliance first.

HIPAA, HDS, GDPR. Every message exchanged between clinicians, every notification sent to a patient, every record update must meet the strictest data regulations in any industry. You need a messaging platform built for that reality from day one.

ejabberd gives you full control over your messaging infrastructure. Self-host on-premise, deploy in your private cloud, or let ProcessOne operate it for you with Fluux. Either way, your data stays compliant and your team stays in control.

When a clinician sends a message about a patient, that message is protected health information. The platform carrying it must be as controlled and auditable as the medical record itself. There is no room for "good enough" in healthcare messaging.
HIPAA compliant
HDS & GDPR ready
Full audit trail
European company

Where secure messaging saves lives.

Clinical communication

Doctors, nurses, and care teams need to exchange information fast, without worrying about whether the channel is compliant. ejabberd provides real-time messaging with configurable message retention, tamper-proof audit logs, and end-to-end encryption support. All within your infrastructure.

Patient notifications

Appointment reminders, test results, prescription alerts. Push notifications that reach patients on time, every time. With topic-based subscriptions and configurable delivery, the same system that sends 2.5 million pushes per minute for the BBC can handle your patient communication at any scale.

Connected medical devices

Patient monitors, wearables, remote diagnostic equipment. ejabberd's native MQTT support makes it a natural hub for medical IoT, handling bidirectional device communication with the reliability and traceability that healthcare demands.

Built for environments where failure is not an option.

ejabberd is built on Erlang/OTP, a runtime originally engineered for telecom infrastructure that cannot go down. Hot code reloading means you can deploy security patches without taking the service offline. The cold-start architecture is designed to survive restart surges without self-inflicted outages. Response times stay under 20ms even under extreme concurrent load.

For healthcare, this translates to a messaging layer that is always available, always auditable, and always under your control. Deploy on-premise, in your private cloud, through our managed Fluux platform, or in an air-gapped environment. You choose the deployment model that fits your compliance requirements.

Trusted in healthcare.

Azova

Preventive healthcare platform making at-home health examinations simple and accessible. ProcessOne provides the secure communication infrastructure behind the service.

Mobile Heartbeat

Clinical communication platform connecting care teams in real time. ProcessOne powers the messaging infrastructure that keeps clinicians coordinated when every second counts.

Emis

One of the UK's leading healthcare software providers. ProcessOne delivers the messaging layer that integrates with their clinical systems.

Choose the right foundation for your organization.

ejabberd Community Server Free · Open source

The full ejabberd platform, free and open-source under GPLv2. Deploy on-premise, audit every line of code, and build your compliant messaging infrastructure from the ground up.

Download ejabberd →

ejabberd Business Edition Enterprise

Long-Term Support releases, dedicated SLA, priority security patches, and direct access to the ProcessOne engineering team. For healthcare organizations where a compliance gap or a messaging outage has real consequences.

Starting at 16 000 €/year for a 2-node cluster

Contact Sales →

Fluux SaaS

Managed ejabberd on our infrastructure. For healthcare startups and teams that want compliant messaging without building an ops team. Full API access and dedicated support from the team that built it.

Starting at 200 €/month

Start on Fluux →

Compare all editions in detail →

Your patients trust you with their data. Make sure your infrastructure deserves that trust.

Azova, Mobile Heartbeat, and Emis already rely on ProcessOne. Our team has been building sovereign, compliant messaging infrastructure since 1999. Let's talk about what you need.

ProcessOne, Paris, France